Privacy policy for Canadian families

Types of data collected

Personal data is collected only for service delivery and communication. Data collected includes identifiers, contact information, and inquiry details.

First and last name
Email address
Phone number
Address details
Service and inquiry details

We do not request or process sensitive personal information unless required for legal compliance or at your explicit request.

How data is used

Collected data is used solely for responding to inquiries, providing services, and fulfilling legal or compliance obligations.

Data may be used for internal research, process improvement, and to enhance user experience within the service.

User rights

Users may access, correct, or request deletion of their personal information in line with Canadian legal requirements. Contact us for assistance with any privacy concern.

Right of access

You can request access to your data at any time.

Right of rectification

You may request corrections to your data as needed.

Right of erasure

You can request data deletion when permitted by law.

Right to data portability

Request a copy of your data in a portable format.

Data sharing and third parties

Data is not shared outside the organization except as required for service provision or by law.

Third parties involved in service delivery must comply with Canadian privacy standards and contractual safeguards.

Data security and protection

Appropriate safeguards protect data from unauthorized access, alteration, or loss, including encryption and access controls.

Staff are trained in privacy best practices. Regular reviews of procedures ensure compliance with Canadian privacy laws.

Privacy statement